Privacy Policy
Data Protection & Privacy Guidelines
1. Introduction
At Solenne Spice, an export-oriented B2B seasoning brand operated by KONUK GLOBAL ("we", "us", "our"), we respect your privacy and are committed to protecting your business and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (solennespice.com) or engage with us for commercial food industry inquiries.
2. Information We Collect
As a B2B supplier to food manufacturers, distributors, and the foodservice sector, the data we collect is focused on establishing and maintaining professional commercial partnerships.
2.1. Information You Provide to Us
- Contact Information: Your name, company name, corporate email address, phone/WhatsApp number, country, and any details you provide when requesting a B2B catalog, technical documentation, or sample information.
- Business & Export Details: Tax identification numbers, billing and shipping addresses, and company registration details required for international logistics, customs operations, and compliance.
2.2. Automatically Collected Information
When you browse our website, we may automatically collect non-identifiable information, such as your IP address, browser type, device information, and interaction data to ensure our website functions securely and efficiently.
3. How We Use Your Information
We use the collected information exclusively for the following professional B2B purposes:
- To respond to your inquiries, provide requested product specifications, B2B catalogs, and pricing.
- To process wholesale orders, arrange international shipping, and prepare required export documentation (e.g., Commercial Invoices, COA, health certificates).
- To comply with international trade laws, tax obligations, and customs regulations in Türkiye and your destination market.
- To communicate seasonal product updates or manufacturing news (from which you can opt-out at any time).
4. Data Sharing & Third Parties
We do not sell, rent, or trade your business or personal information to third parties. We only share necessary data with trusted partners essential to fulfilling our B2B export operations, including:
- Logistics Providers: International shipping companies and freight forwarders to deliver your bulk orders and samples.
- Manufacturing Partners: When specific order allocations, certifications (Halal/Kosher), or documentation are required (without disclosing your sensitive financial details).
- Legal Authorities: When required by law to comply with customs, tax, or international food trade regulations.
5. Data Security
We implement appropriate technical and organizational security measures designed to protect your data from unauthorized access, disclosure, or alteration. Please note that standard email communication may not always be 100% secure, and sensitive financial information should only be shared through official invoicing and secure corporate banking channels.
6. Your Rights (GDPR / KVKK)
Depending on your location (such as the European Union or Türkiye), you may have certain rights regarding your data, including the right to:
- Request access to the personal or corporate data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data, subject to our legal and commercial retention obligations.
To exercise these rights, please contact our sales desk using the email address provided below.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your business data, please contact our team at:
Email: sales@solennespice.com
Legal Entity: KONUK GLOBAL
Operations: Fethiye, Muğla, Türkiye